COVID-19 Policies & FAQ

Your safety is our highest priority. Our COVID policies, and those of the state of Oregon and city of Portland, offer greater peace of mind. Because the city and state take COVID seriously, we see Portland as an ideal location for a large, productive conference next year.

A recent 30,000 person event at the Oregon Convention Center showed us that large events can be done safely, and done well. See why we’re encouraged.

What are the safety protocols and admittance requirements regarding COVID-19?*

These are the primary COVID-19 safety protocols in place at the Oregon Convention Center (subject to change) and required for admittance to the International Mass Timber Conference:

  • Proof of full vaccination or a negative COVID-19 PCR or rapid test result within 72 hours of the first day of the conference for people 12 years of age or older. (See below for more information on accepted proof.)
  • Masks must be worn while indoors except when actively eating or drinking, and also outdoors if physical distancing is not possible. View the Oregon Administrative Rule requiring masks, and accepted face masks.

What is considered an acceptable proof of vaccination or negative COVID-19 test?*

The following are acceptable as proof of vaccination:

  • A CDC-issued vaccination card including the name of the person vaccinated, the type of vaccination provided, and the date that the last dose was administered.
  • A digital photo of a CDC-issued vaccination card stored on a phone or electronic device.
  • A printed photo of a CDC-issued vaccination card.

The following are acceptable as proof of a negative COVID-19 test:

  • A digital photo of negative COVID-19 test results that includes the name of the guest.
  • A printed photo of negative COVID-19 test results that includes the name of the guest.

Do I need to show my proof of vaccination or negative COVID-19 test every day that I attend the event?*

No, you only need to show your proof of vaccination or negative test once when you first check in to the conference at the registration desk.

What types of face masks are acceptable?*

The Oregon Administrative Rule that went into effect August 27, 2021, states that masks, face coverings, or face shields are required in all indoor spaces, except when actively drinking or eating. Masks are also required in most public outdoor settings—regardless of vaccination status—where physical distancing is not possible.

Oregon Health Authority recommends wearing a face covering or mask instead of a face shield, except in limited situations when a face shield by itself is appropriate, such as talking to someone who is deaf or hard of hearing and needs to read lips to communicate.

Learn more about Oregon’s mask recommendations and requirements.

Is Portland, Oregon, a safe city to visit during the pandemic?

Oregon has one of the highest rates of fully vaccinated in the U.S. In Multnomah County where Portland sits, ~80% of the eligible population are fully vaccinated (at time of writing).

Many restaurants, bars, theaters, and other establishments in Portland require proof of vaccination or negative PCR test in order to enter. This further increases safety throughout the city.

See the City of Portland’s COVID-19 FAQ.

View the Centers for Disease Control’s latest findings on vaccinations, COVID infections, and more.

Where can I get COVID-19 testing ahead of international travel?

Portland International Airport (PDX) recommends a testing service provided by Carbon Health for rapid COVID-19 testing ahead of an international flight. Carbon Health currently operates testing locations downtown and at the airport, and they guarantee results within 3 hours or by 2 p.m. the next day. The pharmacy chains Rite Aid and Walgreens also offer COVID-19 testing services. You will need to do your own research to ensure that both the type and timing of your test match the requirements of your destination.

What is the refund policy?

Attendees

  • Cancel your pass(es) at any time through March 29, 2022. To cancel, click the “modify/cancel” link in the confirmation email sent to each individual attendee and follow the steps on your account page. There are no refunds for attendee passes after March 29, 2022.
  • If the Event moves to virtual-only after the attendee pass cancellation deadline of March 29, 2022 and an attendee does NOT want to attend the virtual-only Event, then the attendee will receive a credit for their pass(es) toward attendee passes for the following year’s Event.
  • There is a refund service fee of $30 for each Full pass, $15 for Edu/Gov/NGO and 1-Day passes, and $5 for Student passes.

Exhibitors

  • Cancel your exhibit space(s) at any time through January 31, 2022. The refund fee for exhibit spaces is $200. To cancel, click the “modify/cancel” link in the confirmation email sent to each individual attendee and follow the steps on your account page. There are no refunds on exhibit spaces after January 31, 2022.
  • If the Event moves to virtual only, then Exhibitor’s exhibit space will be automatically rolled into the virtual exhibit hall and Exhibitor will receive a credit for the difference between the amount that Exhibitor paid for the exhibit space minus $1,000 that can be used for attendee passes for the current year or toward an exhibit space and attendee passes the next year.
  • If the Event moves to virtual only after the cancellation deadline of January 31, 2022 and Exhibitor does NOT want to participate as an exhibitor in the virtual Event, then Exhibitor will receive a credit for the exhibit space fee that can be used for attendee passes for the current year or toward an exhibit space and attendee passes the next year.

Sponsorships

  • Sponsorships may be refunded if canceled by December 31, 2021 and will be charged a refund service fee of 10%. There are no refunds for sponsorships after December 31, 2021. Specific terms for scenarios involving a possible move to virtual-only are detailed in individual sponsor contracts.

All other refunded items are charged approximately 3% per item.

* NOTE: All COVID-19 admittance requirements stated above are subject to change at any time, at show management’s discretion. The conference abides by all federal and state laws, rules, and mandates.