Policies

Thank you for registering for the 2026 International Mass Timber Conference (“Event”), scheduled for March 31–April 2, 2026, at the Oregon Convention Center in Portland, Oregon, USA (collectively “Event”).

By submitting your registration, you understand and agree to be bound by these Registration Terms & Conditions and Code of Conduct (collectively “Policies”), which may be modified at Management’s discretion for efficient or safe operation of the Event. Each Attendee, Exhibitor, and Sponsor agrees to abide by these Policies, at time of registration.

The Event is the property of IMTC Aquireco LLC (“Aquireco”) and is produced by Aquireco’s principals, related entities, partners, vendors, and contractors (“Management”). Aquireco organizes the Event according to Aquireco’s Policies. The address for Aquireco is: 2300 Clarendon Blvd., Ste. 305, Arlington, VA 22201.

Attendees, Exhibitors, and sponsors are attending the Event, scheduled to take place March 31–April 2, 2026, at the Oregon Convention Center (“Venue”) in Portland, Oregon, USA. Although the Event is planned as in-person only, a pandemic or other situations beyond Management’s control may require the event be moved to a virtual-only format. The format of Event will be decided at Management’s sole discretion.

Registration & Admission Policy

All persons planning to participate in the Event must be registered. Management reserves the right without limitation or liability, to review, accept, reject or prohibit registration for, or attendance at, its events at any time for any reason.

All registrants will be provided an official name badge for use during the Event. For security purposes, you will be required to wear your name badge when at the Event. Individuals without a visible name badge will not be permitted into the Event.

Badge reprints may be subject to a reprint fee of $25; photo ID is required for all badge reprints and is limited to one reprint. Anyone in possession of a counterfeit badge, or a badge belonging to another attendee, will be removed from the Event.

Refund Policy, Cancellation Fees, and Chargebacks

The Event recognizes that both professional and personal situations may arise. Registration cancellations must be submitted in writing to IMTC@mcievents.com. Registration cancellations will be subject to a cancellation fee of $50 for each Full Conference Pass; $30 for Edu/Gov/NGO and Day Passes; and $15 for Student Passes.All other refunded items are charged approximately 4% per item. For a partial refund, written cancellations must be received no later than January 28, 2026. Cancellations will not be accepted, and event fees will not be refunded for requests that are received after this date.

If you are unable to attend, you may send someone in your place. Substitutions may be made until the first day of the event, March 31, 2026. The request must be in writing by the original registrant.

The Event is not responsible or liable for any costs incurred due to cancellations or delays of any type including travel and/or weather that may affect purchased events, including education sessions, workshops or special events.

If the Event moves to virtual-only and an Attendee does not want to attend the Virtual Event, then the Attendee will receive credit toward the following year’s Event.

Hotel reservations must be cancelled by the official cancellation date of your reservation, or you will be responsible for any hotel cancellation fees as specified in your reservation.

Note that any charges for Registration items on your credit card may be labeled “Trifecta Collective.” Chargebacks on any purchased passes will result in a recoup of costs. No exceptions.

Assumption of the Risk, Release, & Waiver of Liability

As an attendee, you are assuming all the risks and dangers involved in participating in the Event. You hereby release, waive and discharge IMTC Acquireco LLC and Trifecta Collective Acquireco LLC, its officers, employees, respective affiliates, agents, venue, and vendors (collectively, “Management”) from all claims.

You agree to indemnify Management from all liability for any loss, injury, disease or damage you may suffer in connection with or arising from your participation in any activities offered as part of the Event (including but not limited to: demonstrations, hands-on training, tours, receptions, and sessions. Whether direct, indirect, consequential, special, incidental or punitive loss, injury or damage (including, without limitation, injury, disease, death, property damage, theft, loss of profits, loss of business, loss of opportunity, loss of goodwill, loss or corruption of data, economic loss, or damage) or otherwise. The limitations and exclusions in this paragraph only apply to the extent permitted by applicable law.

In consideration of the opportunity to participate in the Event, you hereby agree to defend, indemnify, forever release, waive and hold harmless Management against any and all costs, expenses, liabilities, claims, losses, injuries or damages, including but not limited to attorney’s fees, from any and all liability that may arise regardless of whether caused by fault on the part of any Management party, in connection with your participation in the Event. You agree that you will not sue any of the Management parties for any claims that you have released, waived, and discharged.

Management’s maximum aggregate liability to you arising out of or relating to the Event or these Terms & Conditions, whether in contract, tort, or otherwise (including any negligent act or omission), is limited to the amount of your fees received by us.

Force Majeure

If the Event fails to take place as scheduled, or is interrupted and/or discontinued, by reasons of strike, lockout, injunction, act of God, act of war, pandemic, quarantine, disease, epidemic, emergency declared by any government agency or by Management, or for any other reason beyond Management’s reasonable control, these Policies may be immediately terminated by Management upon written notice to you. In the event of such termination, Management shall not be in breach of these Policies, nor shall it be liable or responsible for any loss of business, loss of profits, injury, damage or expense of whatever nature arising therefrom, and you waive any and all damages and claims for damages.

Changes to or Cancellation of the Event

Management may, in our sole discretion, change the speakers, participants, content, venue location, program, or any other aspect of the Event at any time and for any reason, whether or not due to a Force Majeure Event, in each case without liability.

Management may, in our sole discretion, change the date or cancel the Event at any time for any reason. If we change the date or cancel the Event for any reason other than for a Force Majeure Event, your registration will be transferred to the new dates that are within thirteen (13) months of the originally scheduled date of the Event and no refund of any paid registration fees will be issued. Where all or part of the Event is cancelled and is not reasonably expected to be held in the next thirteen (13) months, then your registration will no longer be valid for the Event and, at your written request, any paid registration fees for the Event will be refunded or a credit issued. Personal arrangements, including, without limitation, travel and accommodation, are at your own risk and we will not be liable for any costs relating to such arrangements, even if the Event is cancelled or moved to new dates. You acknowledge and agree that the provisions of this paragraph set out your sole remedy in the event of cancellation or the changing of the dates of the Event and all other liability by Management is hereby expressly excluded.

Americans with Disabilities Act and Special Dietary Needs

In accordance with the Americans with Disabilities Act, the Event uses only facilities that are in compliance. Attendees with special needs for facilities, visual or audio aids, or dietary requirements are asked to email Shelby Snelson with Show Management, so the appropriate arrangements can be made.

Minor Policy

The International Mass Timber Conference is a business-to-business event and not intended for children under the age of eighteen (18). In some cases, children under the age of eighteen (18) may be allowed on the show floor; however, this excludes move-in or move-out hours. In such instances, children under the age of four (4) must be either carried or seated in a stroller at all times; children between the ages of five (5) to seventeen (17) are required to be registered for the Event; and at all times must be accompanied by an adult. Accordingly, there may be areas of our Event where it is inappropriate or impractical for children to be present; Management reserves the right at any time to restrict entry to such areas.

Information Sharing

The International Mass Timber Conference is committed to data privacy and protecting your personal information. Information on how we collect, process, and use your data is included in our Privacy Policy which can be found on the event website.

Information Sharing Conditions: Your information will be shared with exhibitors when your name badge is scanned at an exhibitor’s booth, session or you engage with the exhibitors’ online listing.

Data Protection: We comply with U.S. and international data protection laws, including the General Data Protection Regulation (GDPR). Your personal information will be processed lawfully. For more information, please see our Privacy Policy.

Right to Be Forgotten: Depending on applicable law, you may have the right to request that exhibitors delete or forget your personal information. To exercise this right, contact the exhibitors directly.

Data Security: We implement appropriate technical and organizational measures to ensure the security of your personal data. Your information is stored securely and accessed only by authorized personnel.

Communications: If you opt-in during registration, you may receive promotional emails from exhibitors, sent from Management. Opt-ins from U.S. based attendees will be shared with our conference co-producer, WoodWorks, for information on WoodWorks programs. If you opt out, you will only receive essential Event communications from Management.

By registering for the Event mobile app, you agree to be bound by these Terms of Use and the Privacy Policy. We may collect Personal Information, including Sensitive Data, and other information. Personal Information means individually identifiable information that would allow us to determine the actual identity of, and contact, a specific living person. Sensitive Data includes information, comments or content (e.g. photographs, profile, work) that you optionally provide that may reveal your ethnic origin, nationality, and/or religion. By providing Sensitive Data to us, you consent to the collection, use and disclosure of Sensitive Data as permitted by applicable privacy laws. We may collect this information through a website, mobile application, or other online services. By registering for the Event, you are authorizing us to gather, parse and retain data related to the provision of the Service. When you provide personal information through our Service, the information may be sent to servers located in the United States and countries around the world.

Additionally, by submitting your email address during the event registration process, you agree that the International Mass Timber Conference and its co-producer, WoodWorks, may send you event-related information. A valid email address is required for all registrations.

Information Collected Automatically: We automatically collect information from your browser or device when you visit the Event mobile app or the website. This information could include your IP address, device ID and type, your browser type and language, the operating system used by your device, access times, your mobile device’s geographic location while our application is actively running, and the referring website address.

Cookies and Use of Cookie and Similar Data: When you visit the Event mobile app or website, we may assign your device one or more cookies or other technologies that facilitate personalization to facilitate access to our service and to personalize your experience. Through the use of a cookie, we also may automatically collect information about your activity on our service, such as the pages you visit, the time and date of your visits and the links you click.

Information Shared With Other Users: When you register as a user of the Event mobile app, your profile will be viewable by other registrants of the Event. Other registrants will be able to view information you have provided to us directly or through your registration, such as a photo, any additional photos or other information you upload, your name, your work title and description, and your company information.

Personal Information: We do not share your personal information with others except as indicated in our Privacy Policy or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with Service providers. We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our Service functionality, surveys and other features offered through our Service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. We use the personal data you provide in this registration for administering your participation in this event. This may include information about the event’s content, event logistics, payment, updates, and additional information related to the event.

The Event may disclose your personal data to third party service providers engaged to assist in the conduct of the Event (e.g. housing, mobile application provider, etc.). Information you provide when registering for or participating in the Event managed or co-sponsored by parties other than or in addition to the Event may be shared with those parties, and the treatment of such information is further subject to the privacy policies of those parties. Except as described herein, the Event will not disclose your personal data to any other third party without your consent except where required to do so by law.

Other Situations: We may disclose your information, including personal information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of the Event, other Event registrants, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Data Retention: We keep your information only as long as we need it for legitimate business purposes and as permitted by applicable legal requirements. If you close your account, we will retain certain data for analytical purposes and record-keeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

Information You Provide About Yourself While Using Our Service: The Event mobile app provides areas where you can post information about yourself and communicate with others by creating calendar appointments. Such postings are governed by our Terms of Use. Also, whenever you voluntarily disclose personal information on internally-viewable pages, that information will be available to other registrants and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages.

Event Code of Conduct

We want everyone who comes to our events to have a great experience. Whether you are attending, speaking, exhibiting, or sponsoring, our focus is on cultivating an environment and experience that everyone can participate in and benefit from. While issues are rare, we want to be clear about the standards and expectations in place at our Events. Anyone at the Event who behaves in an unacceptable manner or otherwise breaches this Code of Conduct will be asked to stop doing so immediately. Management reserves the right without limitation or liability to cancel your access and remove you from the Event. This Code of Conduct explains our expectations, please read this policy carefully.

Standards and Expectations

• Always wear your badge.
• Event security reserves the right to search any person, or personal belongings.
• Luggage carts, or wheeled cases of any kind, are not allowed in the venue.
• Products cannot be removed from the Show floor.
• Avoid attire that could offend other attendees.

Behavior

• Be respectful and considerate to others.
• Avoid offensive, demeaning, discriminatory, or harassing behavior and speech.
• Follow the rules of the venue and Management regarding alcohol consumption, smoking, vaping, and using tobacco products; consumption, if allowed, must be in designated areas.
• If you are handling machinery or equipment, do not consume any substances that might impair your behavior or judgment or impact the correct and safe performance of that activity.

Safety

• Never act in a way that puts your own or other attendees’ health, safety or security at risk.
• Follow all health, safety and security processes, including emergency procedures.
• Do not alter or obscure any safety signage, obstruct any exits, or misuse or move any equipment.
• Be mindful of your surroundings and others.
• Help us by reporting any unsafe behavior, security risks or hazards immediately.

Management has zero tolerance towards any verbal or physical threats, violence, abuse or harassment at our Events. Prohibited behaviors include but are not limited to:

• Discrimination, including but not limited to race, sex, age, gender, gender identity and expression, sexual orientation, national origin, religion, disability and marital status.
• Offensive language and gestures, harassment or abuse, sexually explicit language or gestures, profanity, obscenity or racial, religious or ethnic slurs.
• The use, display or distribution of inappropriate or offensive materials, and any content that is intimidating, harassing, abusive, discriminatory, derogatory or demeaning, including the inappropriate use of nudity or sexual images in public spaces.
• Sexual harassment, including inappropriate physical contact and unwelcome sexual attention whether verbal, physical or otherwise.
• Physical harassment, or threats and acts of violence, including pushing, shoving and the use of any physical force.

Non-Solicitation/Suit casing

You understand there is non-solicitation and no suit casing policies and will abide by these restrictions. Suit casing is the act of conducting business in lieu of purchasing an exhibit space or registering to attend, is not permitted within the immediate and surrounding areas of the Event including show floor, venue, hotels and event spaces. This includes, but is not limited to, distributing flyers, business cards, marketing materials, setting up sales meetings on the show floor or on any official show property. Management has the right to remove any individual acting in this manner.

Consent to Official Photography and/or Recording at Events

Unauthorized photography, recording, or transmission of audio or visual material, data, or information is strictly forbidden. Working members of the press and/or approved professional photographers and videographers must check in at registration. Failure to obtain prior consent may result in the deletion of the data and/or removal from the Event.

By registering, attending, or participating in the Event, you consent to Management and our designees, filming, recording, photographing, and otherwise reproducing and transmitting, in any manner or media, which may include capturing your name, image, likeness or voice (the “Content”) at the Event. You acknowledge and agree that Management is the exclusive owner of all rights in the Content and consent to its use in promotional materials without further consent or compensation.

Reporting Concerns

Anyone who experiences or witnesses any behavior that goes against this Code of Conduct, or has any other concerns, are encouraged to report it to Management or security. The Event’s website includes ways to contact the Management team, and information will be included in event materials provided to registrants.

Management reserves the right to assess whether someone has complied with this Code of Conduct and decide what the appropriate actions are, based on the relevant terms and conditions.

Contact Us

If you wish to contact us regarding these terms and conditions, please contact by submitting a support ticket here.

The Code of Conduct may be revised at any time and is non-negotiable.

Frequently Asked Questions

See the FAQ & Support Center for more specific information about the many aspects of the Event.