Frequently Asked Questions
Support

Yes, see our FAQ & Support Help Center, where you can find answers to many questions in a searchable database, and/or submit a support ticket.

General Information

Please submit a support ticket with any inquiries.

The conference will be in person:

March 27–29, 2023 | Portland, Oregon | USA

NOTE: We do not intend to produce a virtual event unless circumstances beyond our control require us to do so.

Monday, March 27:

Tuesday, March 28:

  • 6:30 AM — 8:00 AM: Breakfast
  • 8:00 AM – 4:30 PM: Presentations, networking, and Exhibit Hall
  • 4:30 PM – 6:00 PM: Happy Hour Reception in Exhibit Hall

Wednesday, March 29:

  • 6:30 AM — 8:00 AM: Breakfast
  • 8:00 AM – 3:30 PM: Presentations, networking, and Exhibit Hall

All attendees must agree to and abide by the official Event Policies.

Attendees may not photograph, record, or videotape any portion of the conference educational presentations. Working members of the press and/or approved professional photographers and videographers must check-in at registration.

Show Management or its authorized representatives may take photographs and/or videotape at the conference. Exhibitors and attendees grant to Show Management and its authorized representatives the absolute right and permission to use their likeness, voice, content of any interview, image and/or photograph in any manner or media. See the Event Policies for more information.

We have a social toolkit that can help attendees promote their participation at the conference. View the toolkit.

Yes it is. We feed you well so that you can concentrate on creating your next deal and making your next big connection.

Here’s what you can expect…

MONDAY, MARCH 27

TUESDAY, MARCH 28

  • Full breakfast
  • Lunch
  • All-day coffee and tea service in the Exhibit Hall, and snacks in the afternoon.
  • Happy Hour Reception includes complimentary hors d’oeuvres and no-host bar.

WEDNESDAY, MARCH 29

  • Full breakfast
  • Lunch
  • All-day coffee and tea service in the Exhibit Hall, and snacks in the afternoon.

Gluten-free, vegetarian, and vegan alternatives will be available to those who select those options when registering for their pass(es).

We publish a conference newsletter (typically goes out each Monday) that details important deadlines, early bird discounts, agenda updates and changes, new speaker announcements, and much more. Sign up today.

Yes we will have an app. Instructions for downloading available March 2023.

COVID-19

The Oregon Health Authority, the State of Oregon, and the Oregon Convention Center have lifted all COVID restrictions. Masks and proof of vaccination or negative PCR test are no longer required.*

*NOTE: All COVID-19 admittance requirements are subject to change at any time. The conference abides by all federal and state laws, rules, and mandates.

Registration

No. We have your registration information at the Registration desk (located in front of Hall E in the Oregon Convention Center). Sharing passes is not allowed and your name must match the name listed in the registration. Show Management may check your ID in order to verify identity.

Yes. You must have your name badge on you at all times.

We will not reprint name badges. You must ensure that your name and company are spelled correctly and appear as desired when checking in at registration BEFORE you print the name badge.

Leaving your name badge in your hotel room does not qualify for a reprint of the name badge. Your name badge is your ticket to access the conference, so you must have it with you at all times.

You will receive a link to your downloadable PDF of the International Mass Timber Report via email on March 30, 2023.

Attendees may update, transfer, and cancel their registration(s) at any time via the “modify/cancel” link in the confirmation email sent to each individual Attendee, or click the link at the top of the registration form that says “ALREADY REGISTERED? Click to modify or cancel,” and then follow the steps on your account page.

See this support article.

If you need help, please submit a support ticket.

If the Event moves to virtual-only, then all attendee passes, exhibit spaces, and sponsorships will be automatically rolled into the virtual event. Attendees may revise, cancel, and/or refund their passes per the refund policy, below.

Attendees

  • Cancel your pass(es) at any time through March 10, 2023. To cancel, click the “modify/cancel” link in the confirmation email sent to each individual Attendee, or click the link at the top of the registration form that says “ALREADY REGISTERED? Click to modify or cancel,” and then follow the steps on your account page. There are no refunds for Attendee passes after March 10, 2023.
  • If the Event moves to virtual-only (due to circumstances beyond our control) after the attendee pass cancellation deadline of March 10, 2023 and an attendee does NOT want to attend a virtual-only Event, then the attendee will receive a credit for their pass(es) toward attendee passes for the following year’s Event.
  • There is a refund service fee of $33 for each Full pass, $18 for Edu/Gov/NGO and 1-Day passes, and $6 for Student passes. All other refunded items are charged approximately 3% per item.

Exhibitors

  • Cancel your exhibit space(s) at any time through December 31, 2022. The refund fee for exhibit spaces is $500. To cancel, click the “modify/cancel” link in the confirmation email sent to each individual Attendee, or click the link at the top of the registration form that says “ALREADY REGISTERED? Click to modify or cancel,” and then follow the steps on your account page. There are no refunds on exhibit spaces after December 31, 2022.
  • If the Event moves to virtual only, then Exhibitor’s exhibit space will be automatically rolled into the virtual exhibit hall and Exhibitor will receive a credit for the difference between the amount that Exhibitor paid for the exhibit space minus $1,000 that can be used for attendee passes for the current year or toward an exhibit space and attendee passes the next year.
  • If the Event moves to virtual only after the cancellation deadline of December 31, 2022 and Exhibitor does NOT want to participate as an exhibitor in a virtual Event, then Exhibitor will receive a credit for the exhibit space fee that can be used for attendee passes for the current year or toward an exhibit space and attendee passes the next year.

Sponsorships

  • Sponsorships may be refunded if canceled by December 31, 2022 and will be charged a refund service fee of 10%. There are no refunds for sponsorships after December 31, 2022.

Yes. Purchase 3 or more passes per company and get 10% off each pass (on select passes), but only when all passes are purchased on the same order. All group registrants must work for the same company. Event staff may further verify the identity and employment status of any registrant before authorizing the order.

Follow these instructions for adding group members.

  • Launch of ticket sales – January 4, 2023 = 30% off select passes
  • January 5, 2023 – February 22, 2023 = 20% off select passes
  • February 23, 2023 – through the end of conference = full price

No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed.

While sharing passes is not allowed, you can transfer your pass to someone else.

Attendees may update, transfer, and cancel their registration(s) at any time via the “modify/cancel” link in the confirmation email sent to each individual Attendee, or click the link at the top of the registration form that says “ALREADY REGISTERED? Click to modify or cancel,” and then follow the steps on your account page.

If you need help, please submit a support ticket.

All attendees must abide by the official Event Policies.

Agenda

No, we do not.

Yes, more information will be available first quarter of 2023.

Presentations at the in-person event are not recorded.

Exhibit
  • 6′ draped table,
  • 2 chairs,
  • wastebasket,
  • identification sign,
  • 8’ high pipe and drape back wall and 3’ high pipe and drape side rail,
  • free listing on the conference mobile app, and
  • non-expiring 30% discount on select Exhibitor/Sponsor passes (does not include edu/gov/nonprofits, student, or tour passes).

Exhibit space fees do NOT include attendee passes, which must be purchased separately for every person attending the conference and occupying your exhibit space.

No, sharing of spaces is not allowed.

Cancellations made through December 31, 2022 will be subject to a $500 cancellation fee. The exhibitor’s fee will not be refunded after December 31, 2022. In the event of exhibit space cancellation, Management has the right to use the space for its own convenience, including selling the space to another Exhibitor, without rebate or allowance to the canceled Exhibitor.

If the Event moves to virtual only, then Exhibitor’s exhibit space will be automatically rolled into the virtual exhibit hall and Exhibitor will receive a credit for the difference between the amount that Exhibitor paid for the exhibit space minus $1,000 that can be used for attendee passes for the current year or toward a booth and attendee passes the next year.

If the Event moves to virtual only after the cancellation deadline of December 31, 2022 and Exhibitor does not want to participate as an exhibitor in the virtual event, then Exhibitor will receive a credit for the exhibit space fee that can be used for attendee passes for the current year or toward a booth and attendee passes the next year.

All exhibitors must agree to the Exhibitor Contract and do this via a checkbox acknowledgement when registering for an exhibit space. You can access it here.

Carpet, electricity, phone lines, A/V equipment, additional furniture, labor and materials handling, and other needs are available at an additional charge through Fern Expo and the Oregon Convention Center via the Exhibitor Kit.

The Exhibitor Kit is available January 2023.

If Exhibitor needs to ship displays and other materials in advance, please see the Exhibitor Kit (available first of January) for more information on shipping to the Fern Expo warehouse.

While the Exhibit Hall is open all day and exhibitors and attendees are free to come and go as they please, most attendees are in the educational sessions across from the Exhibit Hall when not at meals or breaks. Here is the schedule for Exhibit Hall open times and for when the bulk of attendees are in the Exhibit Hall…

Monday, March 27:

Tuesday, March 28:

  • 9:00 AM — Exhibit Hall opens to attendees (exhibitors may access starting at 7:00 AM)
  • 9:15 AM – 10:30 AM — Morning break
  • 12:00 PM – 1:15 PM — Lunch
  • 2:45 PM – 3:30 PM — Afternoon break
  • 4:30 PM – 6:00 PM — Happy Hour Reception

Wednesday, March 29:

  • 9:00 AM — Exhibit Hall opens to attendees (exhibitors may access starting at 7:00 AM)
  • 9:15 AM – 10:30 AM — Morning break
  • 12:00 PM – 1:15 PM — Lunch
  • 2:45 PM – 3:30 PM — Afternoon break
  • 3:30 PM — Exhibit Hall closes to attendees

Fern Expo and the Oregon Convention Center needs set up plans from any exhibitor with displays over 3,000 pounds. Exhibitors are allowed to set up their own booth display, but are not allowed to do any rigging or use their own forklift. Equipment and labor may be ordered in the Exhibitor Kit (available January 2023), or at the showsite service desk. If Exhibitors want a third party other than Fern Expo to help with set up and/or teardown of their booth, they must complete and submit the Exhibitor Appointed Contractor Approval Form included in the Exhibitor Kit at least forty-five (45) days prior to the Event’s Exhibitor move-in date and at that time also provide to FBN: (i) a written statement setting forth the identity and intended use of the EAC, and (ii) a certificate of insurance coverage which has named Fern Expo and FBN as additional insureds on the EAC’s policies.

Move in schedule:

  • Sunday, March 26: 1:00 PM – 7:00 PM
  • Monday, March 27: 8:00 AM – 3:30 PM

A Welcome Reception will take place in the Exhibit Hall starting at 4:00 PM Pacific on Monday, so Exhibitors must be set up and ready by this time.

Move out schedule:

  • Wednesday, March 29: 3:30 PM – 10:00 PM

Exhibit space must be completely cleaned and exhibits cleared from the Convention Center by 10:00 PM Pacific.

If you’re bringing your display with you by car, truck, or trailer, and have a lot to unload, please see the Convention Center’s staging, loading, and unloading guidelines. Fern Expo and the Oregon Convention Center needs set up plans from any exhibitor with displays over 3,000 pounds. Exhibitors are allowed to set up their own booth display, but are not allowed to do any rigging or use their own forklift. Equipment and labor may be ordered in the Exhibitor Kit (available January 2023), or at the showsite service desk. If Exhibitors want a third party other than Fern Expo to help with set up and/or teardown of their booth, they must complete and submit the Exhibitor Appointed Contractor Approval Form included in the Exhibitor Kit at least forty-five (45) days prior to the Event’s Exhibitor move-in date and at that time also provide to FBN: (i) a written statement setting forth the identity and intended use of the EAC, and (ii) a certificate of insurance coverage which has named Fern Expo and FBN as additional insureds on the EAC’s policies.

The maximum height for 10×10 and 20×10 exhibit displays is 10 feet (3 meters) tall. The maximum height for 20×20 peninsula or island displays is 12 feet (3.7 meters), unless otherwise approved by Management in writing. All displays, no matter the height, must meet our Safety, Fire, Environment, and Health policies outlined below, and be deemed safe by Management, OCC, Fern Expo, and/or any other governing body deemed appropriate by Management.

Ceiling height is 30 feet (9.1 meters) tall. The Exhibit Hall floors are rated for 365 lbs (166 kilograms) per square foot (.093 square meter).

The Oregon Convention Center Sustainability Guide for Exhibitors states that foam core signage is banned, unless it is designed to be reused and/or the decorator brings it in and out. All signs, displays or decorations are subject to conference staff and Oregon Convention Center approval. No signs, banners, displays or exhibits permitted in public areas of the Convention Center without prior conference staff or hotel approval. All decorations must meet approval of the Fire Department. Flammable substances are not permitted in the building or anywhere on Oregon Convention Center’s premises. The Convention Center will not permit affixing anything to the walls, floors, or ceiling with nails, staples, adhesives, or any other substance without prior conference staff and Convention Center approval. See the Exhibitor Contract for complete rules and regulations.

Poster Presentations

February 8, 2023.

University and college students only. However, representatives of other efforts tied to higher education projects and research are considered on a case-by-case basis.

The maximum size for posters is 3 foot or .91 meter (width) by 4 foot or 1.2 meter (height). Please make sure your poster is in portrait orientation.

Text size should be no smaller than 18 pt. and that text should be readable from a 6 foot (1.8 meter) distance. Please try to use sans serif fonts such as Arial, as these are easier to read at a distance.

Poster display board space, and supply of push pins for the poster boards.

An attendee pass is NOT included but is required for admission to the event. You must purchase a student attendee pass. We have discounted student passes to only $200 (over 80% off the full rate) and these passes include most meals for the 2.5 day conference.

Hotels & Travel

Yes, you can see that here.

The two official event hotels are…

  • Hotel Eastlund
  • Hyatt Regency Portland at the Oregon Convention Center

Learn more

  • Hotel Eastlund is February 24, 2023, or until full.
  • Hyatt Regency is March 5, 2023, or until full.

Book a room now

Speakers

We will send out a Call for Speakers fall 2022.

Sponsorships

Follow the link for a list of available sponsorships. If you have questions or wish to propose a sponsorship not listed, please use our contact form or call Arnie Didier at +1 (406) 544-1552.

You may use our contact form, or call Arnie Didier at +1 (406) 544-1552.

Tours

See the Tours page for updated information.

All tours involve at least one stop at an active construction site. Attendees must wear long pants and sturdy, close-toed shoes such as hiking or work boots. Anyone wearing short pants, skirts, dresses, raised heels, tennis shoes, open toed shoes or other attire not appropriate for an active construction site may be excluded from certain stops. Additional required protective equipment provided by conference organizers.

All tour attendees must ride on the provided buses. No riding to and from tour stops in separate vehicles is allowed.

The Tours are Monday, March 27 from 7:00 AM – 3:30 PM. The check-in and start times for each of the tours will vary and all participants will be notified as details come available.

Workshops

Mass Timber Boot Camp: Becoming a Mass Timber Design Expert

Presented by WoodWorks

Cost: $125
Date: Monday, March 27, 2023
Time: 12:00 PM – 4:00 PM
Location: TBD, Oregon Convention Center
Credits: Attendees will earn 3.5 AIA LU/HSW, 0.35 ICC Credits. AIA 23MTWS01, ICC 32938.

LEARN MORE

Workshop tickets are $125 and in addition to the attendee pass required for all conference participants.

Purchase a workshop ticket on pg. 3 of the registration form.

No, you must choose one or the other since they occur simultaneously on the same day.