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FAQ
REGISTRATION CUSTOMER SERVICE
Contact MCI for help with the registration form, including questions about:
- Registering individuals and groups
- General registration form issues and errors
+1 (972) 349-5453
IMTC@mcievents.com
FAQ & SUPPORT CENTER
See our FAQ & Support Center for a long list of FAQ support articles.
SUPPORT TICKETS
If you still can’t find an answer, fill out a Support Ticket.
Yes, we should have one available sometime February 2026.
Yes we will.
Specific details will be available sometime February 2026.
Yes, most presentations will be recorded and available 1-2 weeks after the show.
Exhibit spaces — AND sponsorships — may be ordered from Melissa Sklenar.
Melissa Sklenar | +1 (818) 416-2617 | Contact Form
- 6′ draped table,
- 2 chairs,
- wastebasket,
- identification sign,
- 8’ high pipe and drape back wall and 3’ high pipe and drape side rail,
- free listing on the conference mobile app, and
- approx. 37% discount on select* Exhibitor & Sponsor passes through January 28 and then approx. 30% discount on select* passes through the show (*Discounts are not included for EDU/Gov/Nonprofit and Student passes, or Tour and Workshop tickets)
Exhibit space fees do NOT include attendee passes, which must be purchased separately for every person attending the conference and occupying your exhibit space.
No, sharing of spaces is not allowed.
EXHIBIT SPACES
If an exhibitor desires to cancel its exhibitor contract (signed at time of purchase), the exhibitor may only do so by giving written notice to show management with evidence of receipt. If the cancellation is received by October 31, 2025, then the exhibitor will remain liable for 50% of the total exhibit fee. Otherwise, the exhibitor will remain liable for 100% of the total fees.
EXHIBITOR ATTENDEE PASSES, AND TOUR AND WORKSHOP TICKETS
Cancellation Protection Insurance
The Event recognizes that both professional and personal situations may arise, and is pleased to offer Cancellation Protection Insurance to protect your financial investment in IMTC.
NOTE: Cancellation Protection Insurance is for Attendee Passes, and Tour and Workshop Tickets Only. This insurance is NOT provided for, or applicable to, Exhibit Spaces and Sponsorships.
Canceling With Cancellation Protection Insurance
IMTC Cancellation Protection Insurance may be purchased for $100 at the time of registration only. Those purchasing this option may cancel for any reason through the end of the show (April 2, 2026) and receive a 100% refund, minus the protection fee — for attendee passes, and tour and workshop tickets only. Cancellation Protection Insurance covers the total amount paid for IMTC attendee pass fees and optional tour and workshop tickets. (This insurance does not apply to or cover exhibit space fees and/or sponsorships.) Registration cancellations must be submitted in writing to IMTC@mcievents.com.
Canceling Without Cancellation Protection Insurance
Cancellation requests for attendee passes, and tour and workshop tickets, received on or prior to January 28, 2026, will be considered. All cancellation requests will be subject to an administration fee of $100. Cancellations must be received no later than January 28, 2026 and submitted in writing to IMTC@mcievents.com. Cancellations will not be accepted, for requests that are received after this date.
The exhibitor contract is reviewed signed at time of exhibit space purchase.
Carpet, electricity, phone lines, A/V equipment, additional furniture, labor and materials handling, and other needs are available at an additional charge through Fern Expo and the Oregon Convention Center via the Exhibitor Kit/Manual.
An email from Fern Expo (our official decorator) is sent to each exhibitor with a link to access your exhibitor kit (available fall 2025 or early 2026). If you do not receive this email, please contact Fern Expo…
Haley Schleh
(503) 954-6841
hschleh@fernexpo.com
Fern Expo Support Center: +1-800-774-1251, ext. 1
If Exhibitor needs to ship displays and other materials in advance, please see the Exhibitor Kit (available fall 2025 or early 2026) for more information on shipping to the Fern Expo warehouse.
For the safety of all exhibitors, contractors, and staff, personal protective equipment [PPE] is now mandatory for companies who are building any type of mass timber structure on the show floor. This includes building (move-in) as well as dismantling (move-out). Similar to an active job site, this includes, but is not limited to:
- Closed-toe shoes [steel-toe recommended]
- Hard hats [when overhead work is taking place]
- Safety vests [in active construction zones]
- Safety glasses and gloves [recommended]
Exhibitors who are building structures will be required to provide PPE for their staff and/or contractors. All exhibitors and their appointed contractors must comply with show safety regulations. Failure to comply with PPE requirements may result in delays to your setup, restricted access to the exhibit hall, or removal from the floor.
Note: While PPE is encouraged for all exhibitors, it is only required for those building structures.
While the Exhibit Hall is open all day and exhibitors and attendees are free to come and go as they please, most attendees are in the educational sessions across from the Exhibit Hall when not at meals or breaks. Here is the schedule for Exhibit Hall open times and for when the bulk of attendees are in the Exhibit Hall…
Tuesday, March 31
- 4:00 PM – 6:00 PM
Wednesday, April 1
- 9:15 PM – 5:30 PM
Thursday, April 2
- 9:15 AM – 2:00 PM
Fern Expo and the Oregon Convention Center needs set up plans from any exhibitor with displays over 3,000 pounds. Exhibitors are allowed to set up their own booth display, but are not allowed to do any rigging or use their own forklift. Equipment and labor may be ordered in the Exhibitor Kit (available January 2025), or at the showsite service desk. If Exhibitors want a third party other than Fern Expo to help with set up and/or teardown of their booth, they must complete and submit the Exhibitor Appointed Contractor Approval Form included in the Exhibitor Kit at least forty-five (45) days prior to the Event’s Exhibitor move-in date and at that time also provide to Trifecta: (i) a written statement setting forth the identity and intended use of the EAC, and (ii) a certificate of insurance coverage which has named Fern Expo and Trifecta Collective LLC as additional insureds on the EAC’s policies.
Move in schedule:
- Monday, March 30: 1:00 PM – 7:00 PM
- Tuesday, March 31: 8:00 AM – 3:00 PM
A Welcome Reception will take place in the Exhibit Hall starting at 4:00 PM Pacific on Tuesday, so Exhibitors must be set up and ready by this time.
Move out schedule:
- Thursday, April 2: 2:00 PM – 10:00 PM
Exhibit space must be completely cleaned and exhibits cleared from the Convention Center by 10:00 PM Pacific.
If you’re bringing your display with you by car, truck, or trailer, and have a lot to unload, please see the Convention Center’s staging, loading, and unloading guidelines. Fern Expo and the Oregon Convention Center needs set up plans from any exhibitor with displays over 3,000 pounds. Exhibitors are allowed to set up their own booth display, but are not allowed to do any rigging or use their own forklift. Equipment and labor may be ordered in the Exhibitor Kit (available fall 2025 or early 2026), or at the showsite service desk. If Exhibitors want a third party other than Fern Expo to help with set up and/or teardown of their booth, they must complete and submit the Exhibitor Appointed Contractor Approval Form included in the Exhibitor Kit at least forty-five (45) days prior to the Event’s Exhibitor move-in date and at that time also provide to Trifecta: (i) a written statement setting forth the identity and intended use of the EAC, and (ii) a certificate of insurance coverage which has named Fern Expo and Trifecta Collective LLC as additional insureds on the EAC’s policies.
Display height limits for 2026 are:
Linear/in-line spaces are generally 10 feet (3.05 meters) deep and arranged in a straight line with neighboring booths. Regardless of the number of linear booths utilized, display materials should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. The maximum height of 10 feet (3.05 meters) is allowed only in the rear half of the booth space, with a 4 foot (1.22 meters) height restriction imposed on all materials in the remaining space forward to the aisle.
Peninsulas or Split Island spaces are open on three sides and share a common back wall of standard 8 feet (2.44 meters) drape with another booth. The entire cubic content of this booth may be used, up to the maximum allowable height allowance of 12 feet (3.66 meters), including signage.
NOTE: Because the pipe and drape behind all Linear/in-line and Peninsula or Split Island spaces is 8 feet tall (2.44 meters), any display that exceeds this height and is visible from the aisle or adjoining exhibits must be made presentable by the Exhibitor. The back and sides of a display that exceeds the height of the pipe and drape must be attractive and finished and not have any company branding so as to not infringe on any exhibitor in adjoining spaces.
Island spaces can be any size booth that is exposed to aisles on all four sides. The entire cubic content of the space may be used up to the maximum allowable height of 18 feet (5.49 meters), including signage.
EXCEPTIONS: Height exceptions can be made for major sponsors and others on a case-by-case basis. Please submit a support ticket to consult with show management.
Displays not satisfactory in the opinion of Management shall be made presentable at the Exhibitor’s expense.
All displays, no matter the height, must meet our Safety, Fire, Environment, and Health policies outlined below, and be deemed safe by Management, OCC, Fern Expo, and/or any other governing body deemed appropriate by Management.
Ceiling height is 30 feet (9.1 meters) tall. The Exhibit Hall floors are rated for 365 lbs (166 kilograms) per square foot (.093 square meter).
The Oregon Convention Center Sustainability Guide for Exhibitors states that foam core signage is banned, unless it is designed to be reused and/or the decorator brings it in and out. All signs, displays or decorations are subject to conference staff and Oregon Convention Center approval. No signs, banners, displays or exhibits permitted in public areas of the Convention Center without prior conference staff or hotel approval. All decorations must meet approval of the Fire Department. Flammable substances are not permitted in the building or anywhere on Oregon Convention Center’s premises. The Convention Center will not permit affixing anything to the walls, floors, or ceiling with nails, staples, adhesives, or any other substance without prior conference staff and Convention Center approval. See the Exhibitor Contract for complete rules and regulations.
Please submit a support ticket with any inquiries.
The conference will be in person:
March 25–27, 2025
Oregon Convention Center | Portland, Oregon | USA
NOTE: We do not intend to produce a virtual component of the event unless circumstances beyond our control require us to do so.
See our FAQ article for the latest hours.
All attendees must agree to and abide by the official Event Policies.
Attendees may not photograph, record, or videotape any portion of the conference educational presentations. Working members of the press and/or approved professional photographers and videographers must check-in at registration.
Show Management or its authorized representatives may take photographs and/or videotape at the conference. Exhibitors and attendees grant to Show Management and its authorized representatives the absolute right and permission to use their likeness, voice, content of any interview, image and/or photograph in any manner or media. See the Event Policies for more information.
We have a social toolkit that can help attendees promote their participation at the conference. View the toolkit.
Yes it is. We feed you well so that you can concentrate on creating your next deal and making your next big connection.
Here’s what you can expect…
TUESDAY, MARCH 31
- Tour attendees and exhibitors enjoy donuts and hot coffee/tea in the morning, courtesy of Henkel.
- Welcome Reception includes complimentary hors d’oeuvres and no-host bar.
WEDNESDAY, APRIL 1
- Full breakfast
- Lunch
- All-day coffee and tea service in the Exhibit Hall.
- Happy Hour Reception includes complimentary hors d’oeuvres and no-host bar.
THURSDAY, APRIL 2
- Full breakfast
- Lunch
- All-day coffee and tea service in the Exhibit Hall.
Gluten-free, vegetarian, and vegan alternatives will be available to those who select those options when registering for their pass(es).
We publish a conference newsletter (typically goes out each Monday) that details important deadlines, early bird discounts, agenda updates and changes, new speaker announcements, and much more. Sign up today.
Yes, we will. The app goes live late February or early March 2026.
Yes, the Oregon Convention Center has been designed with accessibility in mind and is easy to move around, regardless of abilities.
Learn more about the convention center and what makes it accessible.
Yes, you can see that here.
The two headquarter hotels are…
- Hotel Eastlund
- Hyatt Regency Portland at the Oregon Convention Center
Other official discounted event hotels include:
- DoubleTree by Hilton Hotel Portland
- Courtyard Portland Downtown/Convention Center
- Crowne Plaza Portland-Downtown Convention Center
- CASCADE
BOOK NOW at the official reservations site.
- Courtyard | March 6, 2026, or until full
- Crowne Plaza | March 7, 2026, or until full
- Hyatt Regency | March 7, 2026, or until full.
- Hotel Eastlund | March 9, 2026, or until full.
- Other discounted hotels have similar deadlines.
BOOK NOW at the official reservations site.
Tuesday, March 31
9:00 AM – 5:00 PM
Wednesday, April 1
9:00 AM – 5:00 PM
Thursday, April 2
9:00 AM – 12:00 PM
Submission form available fall 2025.
February 18, 2026.
University and college students only. However, representatives of other efforts tied to higher education projects and research are considered on a case-by-case basis.
The maximum size for posters is 3 foot or .91 meter (width) by 4 foot or 1.2 meter (height). Please make sure your poster is in portrait orientation.
Text size should be no smaller than 18 pt. and that text should be readable from a 6 foot (1.8 meter) distance. Please try to use sans serif fonts such as Arial, as these are easier to read at a distance.
Poster display board space, and supply of push pins for the poster boards.
An attendee pass is NOT included but is required for admission to the event. You must purchase a student attendee pass. We have discounted student passes to only $225 (over 85% off the full rate) and these passes include most meals for the 2.5 day conference.
Help with the registration form
Contact MCI — IMTC@mcievents.com — for help with the registration form, including questions about:
- Registering individuals and groups
- General registration form issues and errors
Help with general event questions
See our FAQ and SUPPORT CENTER for a long list of FAQ support articles.
If you still can’t find an answer, fill out a SUPPORT TICKET.
MONDAY, MARCH 30
1:00 PM – 7:00 PM
TUESDAY, MARCH 31
5:00 AM – 6:00 PM
WEDNESDAY, APRIL 1
6:00 AM – 5:30 PM
THURSDAY, APRIL 2
6:00 AM – 3:00 PM
No. We have your registration information at the Registration desk (located in front of Hall B & C in the Oregon Convention Center).
You will be able to check in at self-service kiosks using your email address.
Sharing passes is not allowed and your name must match the name listed in the registration. Show Management may check your ID in order to verify identity.
Yes. You must have your name badge on you at all times.
We will not reprint name badges. You must ensure that your name and company are spelled correctly and appear as desired when checking in at registration BEFORE you print the name badge.
Leaving your name badge in your hotel room does not qualify for a reprint of the name badge. Your name badge is your ticket to access the conference, so you must have it with you at all times.
Attendees may update, transfer, and cancel their registration(s) at any time via the “modify/cancel” link in the confirmation email sent to each individual Attendee, or click the link at the top of the registration form that says “ALREADY REGISTERED?” and then follow the steps on your account page.
If you need help, please submit a support ticket.
ATTENDEE PASSES, AND TOUR AND WORKSHOP TICKETS
Cancellation Protection Insurance
The Event recognizes that both professional and personal situations may arise, and is pleased to offer Cancellation Protection Insurance to protect your financial investment in IMTC.
NOTE: Cancellation Protection Insurance is for Attendee Passes, and Tour and Workshop Tickets Only. This insurance is NOT provided for, or applicable to, Exhibit Spaces and Sponsorships.
Canceling With Cancellation Protection Insurance
IMTC Cancellation Protection Insurance may be purchased for $100 at the time of registration only. Those purchasing this option may cancel for any reason through the end of the show (April 2, 2026) and receive a 100% refund, minus the protection fee — for attendee passes, and tour and workshop tickets only. Cancellation Protection Insurance covers the total amount paid for IMTC attendee pass fees and optional tour and workshop tickets. (This insurance does not apply to or cover exhibit space fees and/or sponsorships.) Registration cancellations must be submitted in writing to IMTC@mcievents.com.
Canceling Without Cancellation Protection Insurance
Cancellation requests for attendee passes, and tour and workshop tickets, received on or prior to January 28, 2026, will be considered. All cancellation requests will be subject to an administration fee of $100. Cancellations must be received no later than January 28, 2026 and submitted in writing to IMTC@mcievents.com. Cancellations will not be accepted, for requests that are received after this date.
EXHIBIT SPACES & SPONSORSHIPS
If an Exhibitor desires to cancel their Exhibitor Contract and therefore their exhibit space, the Exhibitor may only do so by giving written notice to Melissa Sklenar, with evidence of receipt by the Event. If the cancellation is received by October 24, 2025, then Exhibitor will remain liable for 50% of the total exhibit fee. Otherwise, the Exhibitor will remain liable for 100% of the total fees.
Sponsors will remain liable for 100% of all fees paid or payable in respect of sponsorships, regardless of when their Contract is executed or canceled by Sponsor.
SUBSTITUTIONS
If you are unable to attend, you may send someone in your place. Substitutions may be made until the first day of the event, March 31, 2026. The request must be in writing to IMTC@mcievents.com by the original registrant.
HOTELS
Hotel reservations must be canceled by the official cancellation date of your reservation, or you will be responsible for any hotel cancellation fees as specified in your reservation.
LIABILITY
The Event is not responsible or liable for any costs incurred due to cancellations or delays of any type including travel and/or weather that may affect purchased events, including education sessions, workshops, or special events. For a complete waiver of liability, see the Event Policies.
VIRTUAL
If the Event moves to virtual-only and an Attendee does not want to attend the Virtual Event, then the Attendee will receive credit toward the following year’s Event.
CHARGEBACKS
Note that any charges for Registration items on your credit card may be labeled “Trifecta Collective.” Chargebacks on any purchased passes will result in a recoup of costs. No exceptions.
Yes we do.*
FOR EXHIBITOR & SPONSOR PASSES, purchase 5 or more passes per company and get 10% off each pass (for select passes only* and when all passes are ordered at once). All group registrants must work for the same company. Event staff reserve the right to further verify the identity and employment status of any registrant before authorizing the order. See how to register a group.
FOR GENERAL ATTENDEES, purchase 3 or more passes per company and get 10% off each pass (for select passes only* and when all passes are ordered at once). All group registrants must work for the same company. Event staff reserve the right to further verify the identity and employment status of any registrant before authorizing the order. See how to register a group.
For help with group registrations, contact MCI support at +1 (972) 349-5453 or email… IMTC@mcievents.com
*Does not apply to passes for Educators, Government, and Non-Profits; Students; Tours; or Receptions.
For General Attendees:
- From launch of ticket sales through November 12, 2025 = approx. 30% off select passes*
- From November 13, 2025 through January 28, 2026 = approx. 13% off select passes*
- From January 29, 2026 through the conference = full price
For Exhibitors & Sponsors:
- From launch of ticket sales through January 28 = approx. 37% discount off select passes*
- From January 29 through the conference = approx. 30% discount off select passes*
*Does not include EDU/Gov/Nonprofit and Student passes, or Tour and Workshop tickets.
No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed.
While sharing passes is not allowed, you can transfer your pass to someone else.
Attendees may update, transfer, and cancel their registration(s) at any time via the “modify/cancel” link in the confirmation email sent to each individual Attendee, or click the link at the top of the registration form that says “ALREADY REGISTERED? Click to modify or cancel,” and then follow the steps on your account page.
If you need help, please submit a support ticket.
All attendees must abide by the official Event Policies.
See the Oregon Convention Center’s page on accessibility. And if you need special accommodations to attend, please submit a support ticket.
Yes, we do. A link should be available fall 2025.
We will send out a Call for Speakers fall 2025.
CLICK HERE for a list of available sponsorships.
If you have questions or wish to propose a sponsorship not listed, please use our CONTACT FORM or contact…
Melissa Sklenar | +1 (818) 416-2617
See the Tours page for updated information.
All tours involve at least one stop at an active construction site. Attendees must wear long pants and sturdy, close-toed shoes such as hiking or work boots. Anyone wearing short pants, skirts, dresses, raised heels, tennis shoes, open toed shoes or other attire not appropriate for an active construction site may be excluded from certain stops. Additional required protective equipment provided by conference organizers.
All tour attendees must ride on the provided buses. No riding to and from tour stops in separate vehicles is allowed.
The Tours are Tuesday, March 31 from 7:00 AM – 3:00 PM. The check-in and departure times for each of the tours vary.
BASICS BOOT CAMP | A Comprehensive Introduction to Mass Timber Design
Presented by WoodWorks
Cost: $175
Date: Tuesday, March 31, 2026
A Boot Camp ticket is $175. Boot Camp tickets are an additional cost and separate from conference attendee passes.
Purchase a Boot Camp ticket on the registration form.
No, you must choose one or the other since they occur simultaneously on the same day.