Frequently Asked Questions


Do you have a printable educational agenda?

No, we do not.

Do you offer continuing education credits?

Yes, more information will be available fall 2021.

Will the presentations be recorded and viewable after the conference ends?

Presentations at the in-person event are not recorded. However, the virtual event presentations are recorded and available for viewing for 90 days after the event ends. Registrants can use the same log in link throughout the 90 day period (the log in link will be sent via email on March 23 and titled “Access the Virtual Event”).

Will the presentations be closed captioned?

Yes, closed captioning will be added to all presentations after the conference. We will notify all registered attendees when this is available.

How do I access Exhibitor Events?

Check the exhibitor events calendar. Right before the event starts, click “Exhibitors” in the top navigation of the virtual platform. Find the respective exhibitor’s profile page. Then click the green “Join Virtual Meeting” button at the top of that exhibitor’s page to get instant access to their presentation.

Unlike the presentations in the official agenda, exhibitor events will not be recorded. Therefore, you must watch them at the dates & times listed on the calendar. We encourage you to catch as many exhibitor presentations as you can since you can watch the recorded official presentations later (up to 90 days after the conference ends).


What is the exhibit space cancellation policy?

Cancellations of exhibit spaces made through March 16, 2021 are subject to a $200 cancellation fee. The exhibit space fee will not be refunded after March 16, 2021.

Where can I find the Exhibitor Contract?

All exhibitors must agree to the Exhibitor Contract and do this via a checkbox acknowledgement when registering for an exhibit space. You can access it here.

What is included with an exhibit space fee?

  • A custom “virtual booth” where you can post a company description, list sales contacts, link to your websites & social, and upload your company literature for attendees to browse and download at will.
  • Customers set appointments with company reps for personal Zoom meetings, right on the virtual platform.
  • Attendees can join your virtual booth on Zoom during the breaks, all from your company’s profile page.
  • Contact forms that deliver inbound leads straight to your sales team.
  • Free listing on the IMTC website.
  • Non-expiring 30% discount on attendee passes for employees of your company (the discount does not apply to the Full pass for edu/gov/nonprofits or the student pass).

Exhibit space fees do NOT include attendee passes, which must be purchased separately for every person attending the conference.

May I share my exhibit space with another company?

No, sharing of spaces is not allowed.

General Information

How do I contact the organizer?

Call Julie Parmley at (406) 540-2430 or use our contact form.

What are the dates and location of the conference?

March 30 – April 1, 2021. The 2021 conference is 100% virtual.

What are the Event Policies?

All attendees must agree to and abide by the official Event Policies.

Who produces the conference?

Forest Business Network and WoodWorks-Wood Products Council.

How can I stay updated on the latest conference news and information?

We publish a conference newsletter (typically goes out each Monday) that details important deadlines, early bird discounts, agenda updates and changes, new speaker announcements, and much more. Sign up today.


Can I update my registration information?

Attendees may update, transfer, and cancel their registration(s) at any time via the “modify” link in the confirmation email sent to each individual attendee. If you need help, please use our contact form or call Julie Parmley at +1 (406) 540-2430.

What is the refund policy?

Cancel and refund your purchases by clicking the link in the confirmation email sent to each individual attendee and following the steps on your account page. There are no refunds for passes after March 16, 2021. There is a refund service fee of $30 for each Full pass, $15 for Edu/Gov/NGO, and $5 for Student passes. The refund fee for exhibit spaces is $200 through March 16, 2021, with no refunds after that date. Sponsorships have a 10% refund service fee or full price depending on date refunded (per specific contracts). All other refunded items are charged approx. 3% per item.

Do you offer group registrations?

Yes. Purchase 3 or more passes per company and get 10% off each pass (on select passes only when all passes are ordered at once). All group registrants must work for the same company. Event staff may further verify the identity and employment status of any registrant before authorizing the order.

Is my registration transferable?

Yes. Attendees may update, transfer, and cancel their registration(s) at any time via the link in the confirmation email sent to each individual attendee. Sharing passes is not allowed.

What are the event policies?

All attendees must abide by the official Event Policies.


How do I submit an idea for a presentation?

Use our contact form or call Arnie Didier at +1 (406) 544-1552.


What sponsorships are available?

Follow the link for a list of available sponsorships. If you have questions or wish to propose a sponsorship not listed, please use our contact form or call Arnie Didier at +1 (406) 544-1552.

Who may I contact regarding sponsorship?

You may use our contact form, or call Arnie Didier at +1 (406) 544-1552.


What tours are available this year?

See our complete list.